Home / Channels / Donor Portal & Mobile App

Give your supporters their own space — on web and in their pocket

Every donor who creates an account gets a My Giving portal on the web and the Alora mobile app on iOS, Android, and Web PWA. They manage their own recurring gifts, track pledges, download receipts, and run personal fundraising pages — without calling your office.

Web portal — My Giving

app.aloragiving.com/my-giving

The self-service dashboard any donor reaches from any browser — phone, tablet, or desktop. No app install needed.

  • Giving summary — total this year, lifetime, and trend chart
  • Full donation history, searchable and sortable by date, fund, or amount
  • Manage recurring gifts — pause, resume, or update payment method
  • Track pledge progress with a one-click payment link to catch up
  • Download individual receipts and year-end tax statement as PDF
  • Create and share personal fundraising pages linked to any campaign
  • Cross-org giving history — all organisations on one dashboard
  • Update communication preferences and preferred language
Mobile app — iOS · Android · Web PWA

Everything — on the phone they already have

The same My Giving experience, optimised for mobile, with push notifications and biometric login.

  • Full giving history and receipts — accessible and cached offline
  • Push notifications for pledge reminders, receipts, and impact updates
  • Biometric login — Face ID or fingerprint, no password to remember
  • One-tap recurring gift management — skip a month, resume, or cancel
  • Share a fundraising page via WhatsApp, SMS, or the device share sheet
  • Impact updates from your organisation — what their gift achieved
  • Multi-org view — one app, every organisation they give to
iOS App Store Google Play Web (PWA)
40% fewer inbound calls

Donors who can self-serve ask your office significantly fewer questions about receipts, recurring changes, and pledge balances. The My Giving portal is the support channel that scales without hiring — receipts downloaded on demand, recurring gifts paused without a form.

Supporter Directory (Staff View)
Supporter Directory (Staff View)
Giving Profile
Giving Profile
Self-service features

What donors can do without calling your office

📊

Giving summary

Total donated this year, lifetime total, and giving trend over time — visible at a glance on web and mobile.

📋

Full donation history

Every gift with date, amount, fund, and channel. Searchable, sortable, and exportable — no spreadsheet needed.

🔄

Manage recurring gifts

Pause, resume, cancel, or update the card on any recurring gift. Works on web and with one tap in the mobile app.

🎯

Track pledges

See pledge progress — how much fulfilled, how much remains, when the next payment is due — with a one-click pay link.

🧾

Download receipts

Individual donation receipts and year-end tax statements on demand as PDF — no waiting for a letter, no staff request.

🤝

Personal fundraising

Create a fundraising page for any campaign and share it — complete with a short link and QR code — via WhatsApp, SMS, or social.

🌐

Cross-org giving history

Donors giving to multiple organisations on the platform see their full history in one place — one login, every org.

🔔

Push notifications

Pledge reminders, receipt delivery, campaign milestones, and impact updates — opt-in, tailored to their giving profile.

Staff also get a mobile-optimised admin view. See the mobile companion →